Last updated August 12, 2020

Returns & Replacements Policy

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our returns & replacements policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging together with Proof of purchase (bank statement or order number from our system), and mail your return to the following address:

__________
Attn: Returns
RMA #
__________
__________, __________

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please email customer service at [email protected] to arrange a refund or exchange. Email subject should be called “Defective item – item name“. Do not forget to include your order number.

Please Note

● We will refund the cost of the goods excluding any delivery costs incurred by us.